Alexander Dennis

Crisis Control If your company, or one of your vehicles, is involved in an incident that is attracting media attention, our Crisis Control service is here to help.  More information can be found here  

Dear Member, The Office of the Traffic Commissioner has recently issued a survey regarding accessibility, and we want to understand how our members feel about it. This short form includes just three questions and should only take a couple of minutes to complete. Your responses, especially your honest views in the final question, will help … Continue reading “Member feedback – Office of the Traffic Commissioner Accessibility Survey”

250312 Letter updating members regarding Regular and Special Regular Protocol (UKCOA) Dear Member, UK-based coach operators running international services will see changes come into effect from 1 April 2025 as the Regular and Special Regular (RSR) Protocol replaces existing arrangements under the UK-EU Trade and Cooperation Agreement (TCA).  These updates primarily impact timetabled coach services … Continue reading “New Rules for International Regular and Special Regular Services”

The Employment Rights Bill is in its final stages in the House of Lords and is expected to receive Royal Assent by autumn 2025 — with some key reforms taking effect later this year and most major changes rolling out throughout 2026 and 2027.

Dear Members, We have received formal confirmation today from the Department for Transport (DfT) that the regulations regarding exemptions from the Accessible Information requirements for rail replacement services have now been published. You can access the details via the following link: Exemption for Rail Replacement Coach Services A total of 546 operators have been granted … Continue reading “AIR Rail Replacement Exemption Regulations Published”

We have received the following from TfL Hi All, I have had a number of comments fairly recently from multiple stakeholders about coaches parking/waiting on bus stops and blocking bus services. Most recently outside the Park Lane Hilton (presumably before/after an event). Please can you remind members the broad rules on stops: Yellow routes Set … Continue reading “USE OF BUS STOPS”