Big Ben Coaches

Dear Members, We have received formal confirmation today from the Department for Transport (DfT) that the regulations regarding exemptions from the Accessible Information requirements for rail replacement services have now been published. You can access the details via the following link: Exemption for Rail Replacement Coach Services A total of 546 operators have been granted … Continue reading “AIR Rail Replacement Exemption Regulations Published”

When there’s any sort of disruption in the channel, HGV traffic on the M20 heading for the Port of Dover or the Eurotunnel has nowhere to go. ‘Brock’ is a contraflow that can be set up overnight. It separates traffic into different lanes across both carriageways and keeps the M20 and other local roads open … Continue reading “M20 – Operation Brock”

Crisis Control If your company, or one of your vehicles, is involved in an incident that is attracting media attention, our Crisis Control service is here to help.  More information can be found here  

The Employment Rights Bill is in its final stages in the House of Lords and is expected to receive Royal Assent by autumn 2025 — with some key reforms taking effect later this year and most major changes rolling out throughout 2026 and 2027.

Dear Member, The Office of the Traffic Commissioner has recently issued a survey regarding accessibility, and we want to understand how our members feel about it. This short form includes just three questions and should only take a couple of minutes to complete. Your responses, especially your honest views in the final question, will help … Continue reading “Member feedback – Office of the Traffic Commissioner Accessibility Survey”

We have received the following from TfL Hi All, I have had a number of comments fairly recently from multiple stakeholders about coaches parking/waiting on bus stops and blocking bus services. Most recently outside the Park Lane Hilton (presumably before/after an event). Please can you remind members the broad rules on stops: Yellow routes Set … Continue reading “USE OF BUS STOPS”