Hailstone Travel

250312 Letter updating members regarding Regular and Special Regular Protocol (UKCOA) Dear Member, UK-based coach operators running international services will see changes come into effect from 1 April 2025 as the Regular and Special Regular (RSR) Protocol replaces existing arrangements under the UK-EU Trade and Cooperation Agreement (TCA).  These updates primarily impact timetabled coach services … Continue reading “New Rules for International Regular and Special Regular Services”

Steve Telling, President of the UKCOA (and involved in its predecessor the LTCOA) for 35 years this year. At this months board meeting, Steve was presented with some pictures from the industry from 35 years ago and a bottle of whiskey by Tom James, Vice Chairman and Anthony Marett, Chairman, as a small token of … Continue reading “CONGRATULATIONS to Stephen Telling – President of the UKCOA”

Dear All,  OAKLEY STREET AND OLD CHURCH STREET – BUS AND COACH BAN The Kensington and Chelsea (Prescribed Routes) (No. 7) Traffic Order 2023 On behalf of the Council of the Royal Borough of Kensington and Chelsea and in accordance with the usual consultation procedures on traffic and parking schemes, I wish to draw your … Continue reading “Bus & Coach Ban – Royal Borough of Kensington and Chelsea”

The UKCOA office will be closed from Wednesday 24 December until Monday 5 January 2026. However, if you need to contact someone urgently over the Christmas and New Year period, please ring 0333 7333 222 and a member of the team will get back to you as soon as possible.

During this time there will be no access for vehicles or cyclists over the bridge. Below is detailed information about the closure and traffic arrangements from July – December 2025. Next stage of works : 28th July– 15th December Vehicles Vehicles will continue to travel northbound/westbound only from Lambeth to Westminster. Those travelling from Westminster … Continue reading “Lambeth Bridge – until mid December 2025”

Dear Member, The Office of the Traffic Commissioner has recently issued a survey regarding accessibility, and we want to understand how our members feel about it. This short form includes just three questions and should only take a couple of minutes to complete. Your responses, especially your honest views in the final question, will help … Continue reading “Member feedback – Office of the Traffic Commissioner Accessibility Survey”