Hailstone Travel

250312 Letter updating members regarding Regular and Special Regular Protocol (UKCOA) Dear Member, UK-based coach operators running international services will see changes come into effect from 1 April 2025 as the Regular and Special Regular (RSR) Protocol replaces existing arrangements under the UK-EU Trade and Cooperation Agreement (TCA).  These updates primarily impact timetabled coach services … Continue reading “New Rules for International Regular and Special Regular Services”

Steve Telling, President of the UKCOA (and involved in its predecessor the LTCOA) for 35 years this year. At this months board meeting, Steve was presented with some pictures from the industry from 35 years ago and a bottle of whiskey by Tom James, Vice Chairman and Anthony Marett, Chairman, as a small token of … Continue reading “CONGRATULATIONS to Stephen Telling – President of the UKCOA”

Scheme will create new pedestrian crossings, a protected cycling route and improvements to bus lanes in the area Construction programme planned to minimise disruption for local residents and businesses as much as possible, but there will be impact at times TfL launching a dedicated travel advice page closer to the start of these works.  Roads … Continue reading “Construction work on major scheme to transform A23 Streatham Hill to begin in summer 2025”

Dear Member, The Office of the Traffic Commissioner has recently issued a survey regarding accessibility, and we want to understand how our members feel about it. This short form includes just three questions and should only take a couple of minutes to complete. Your responses, especially your honest views in the final question, will help … Continue reading “Member feedback – Office of the Traffic Commissioner Accessibility Survey”

Dear Members, We have received formal confirmation today from the Department for Transport (DfT) that the regulations regarding exemptions from the Accessible Information requirements for rail replacement services have now been published. You can access the details via the following link: Exemption for Rail Replacement Coach Services A total of 546 operators have been granted … Continue reading “AIR Rail Replacement Exemption Regulations Published”

We have received the following from TfL Hi All, I have had a number of comments fairly recently from multiple stakeholders about coaches parking/waiting on bus stops and blocking bus services. Most recently outside the Park Lane Hilton (presumably before/after an event). Please can you remind members the broad rules on stops: Yellow routes Set … Continue reading “USE OF BUS STOPS”